EE Private Support Beta Opportunity
A couple of months ago EllisLab started putting together a Private Support service so members of the Pro Net could have access to a more personal level of support (i.e. not in the forums). Marcus Neto described the experience thus far:
The response thus far has been fantastic. The main thing we’ve heard from people in the beta are that they love the login-first approach which allows the EllisLab support team instant access to get in and start helping (once it is set up).
I haven’t been part of the small beta test but I do like the idea of the “login-first” approach. This eliminates some of the initial back and forth that a lot of people get frustrated with from any support service.
EllisLab is opening up 10 more slots, so if you fit the description (please read Marcus’ entire post for the details), get in touch with EllisLab to apply for a spot.