We’re working on bringing a specialized ExpressionEngine Enterprise License that provides private support & services to the teams in our community that need those options for their biggest projects. Our initial solution will be very focused, available on a limited basis, and designed to scale effectively.
ExpressionEngine is a unique product in that often it can play at an enterprise level; and, despite how brilliantly you build it, some clients will need support beyond your engagement with them. Options are pretty limited at that point, because either you tell your big league client to just hit the EE forums and they’ll be fine, or hire an EE ninja to do it for them.
This item just hit the forecast page, so I’m not getting my hopes up that we’ll see any big changes to it soon, but I have my eyes peeled.
Do you guys have any thoughts on this? How would enterprise-level support change the way you pitch EE to your potential clients? What would you like to see that support look like?